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SHIPPING POLICY

Thank you for shopping with Prima Designer Studio. This Shipping Policy outlines the terms and conditions related to the delivery of products purchased on our website: https://primadesigner.com.

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1. Shipping Locations

We currently ship to the following regions:

  • India (Domestic)

  • United States

  • Canada

  • United Kingdom

  • Other International Destinations (subject to availability and courier access)

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2. Order Processing Time

  • Orders are typically processed within 1–3 business days after payment confirmation.

  • Custom or made-to-order items may require additional time and will be specified on the product page.

  • Orders placed on weekends or holidays will be processed on the next business day.

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3. Shipping Time & Delivery Estimates

Domestic Shipping (India):

  • Standard Shipping: 3–7 business days

  • Expedited Shipping: 1–3 business days (additional charges may apply)

International Shipping:

  • Standard International: 7–21 business days, depending on destination and customs clearance.

  • We are not responsible for delays caused by customs or external courier disruptions.

Note: Delivery times are estimates and not guaranteed.

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4. Shipping Charges

  • Shipping charges are calculated at checkout based on destination, package weight, and selected shipping method.

  • Free shipping may be offered on certain promotions or order minimums (details will be mentioned on the website or during checkout).

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5. Customs, Duties & Taxes (International Orders)

  • Customers are responsible for any applicable customs fees, import duties, or taxes imposed by their country.

  • Prima Designer Studio is not responsible for delays or charges incurred due to customs processing.

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6. Order Tracking

  • Once your order ships, you will receive a confirmation email with tracking information.

  • Please allow up to 24–48 hours for tracking updates after the package has been dispatched.

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7. Delivery Issues

If your order is delayed, lost, or arrives damaged:

  • Please contact us at oopatelpatel@gmail.com or +91 9913781981 within 7 days of the expected delivery date.

  • We will work with the courier to resolve the issue or offer a suitable solution.

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8. Address Accuracy

Please ensure your shipping address is complete and accurate. We are not responsible for:

  • Delays or delivery issues due to incorrect or incomplete addresses

  • Re-shipping fees if the package is returned to us due to address issues

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9. Contact Us

For any questions regarding your order or shipping, please contact:

Email: oopatelpatel@gmail.com
Website: https://primadesigner.com

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